Special Note: Due to sustained operating losses, we have decided to conduct a clearance sale at a loss. All items, such as vases and wall art, are available only while supplies last.
Return Period
Customers may request a return within 30 days of receiving the item.
Return Conditions
Returns may be requested in the following cases:
The item has quality issues.
The item received does not match the order.
The item was damaged during shipping.
The item is unused and remains substantially intact.
Returns are accepted even if the item has been unboxed.
Returns may not be accepted in the following cases:
The item has been damaged by the customer.
The item is in a condition that prevents resale.
Return Process
Contact customer service to submit a return request.
Provide the order number and photos of the item (if applicable).
Ship the item back to the return address provided by customer service.
We will review and process the return upon receipt.
Refund Information
Once the return is approved, the refund will be processed within 3 business days.
The refund will be issued via the original payment method.
The actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank or payment provider.
Shipping and Delivery
Shipping Origin: US Warehouse
Order Processing Time: Same-day processing
Shipping Time: Approximately 2 days for delivery
Return Address
Please do not return the item directly. Contact customer service first to obtain the current return address and instructions.
Thank you for your support and understanding regarding this clearance sale.